Privacy Policy

This Privacy Policy explains how Kabotech DataHub ("we", "us" or "our") may collect, use and protect information when you use the Kabotech DataHub mobile application or visit this website.

1. Information we may collect

Depending on the features you use, information may include your phone number and account details, information you enter to request a service (such as a recipient phone number, smart-card number or meter details), transaction references and status, wallet and transaction records, and technical or diagnostic information. Do not send passwords, PINs or one-time verification codes to customer support.

2. How information is used

Information may be used to create and manage accounts, authenticate users, process and verify requested transactions, maintain wallet and transaction records, provide customer support, protect the platform against fraud or misuse, troubleshoot problems and improve our services.

3. Service providers

Kabotech DataHub uses Firebase services for account authentication, database functions and app notifications. When you request a data, airtime, cable TV or electricity service, the information needed to fulfil that request may be sent to the relevant bill-service provider, including BrendySubs, and other providers involved in the transaction. These providers process information under their own terms and privacy practices.

4. Sharing

We do not publish your personal information. We may share information with service providers when needed to deliver a service, where required by law, or where reasonably necessary to protect users, the platform or others. We aim to limit sharing to what is relevant to the purpose.

5. Security and retention

We use reasonable technical and organisational measures intended to protect information. No internet transmission or storage system can be guaranteed to be completely secure. We retain information for as long as reasonably needed for service delivery, record keeping, security, dispute resolution and legal obligations.

6. Account and data deletion

You can request deletion of your Kabotech DataHub account and associated personal data by following the instructions on our Account Deletion page. We will verify that you control the account before processing a request. Some transaction, wallet, fraud-prevention or legally required records may need to be retained for a limited period even after account access is removed. If some records must be retained, we will explain the reason where applicable.

7. Children

Kabotech DataHub is not intended to be used by children without appropriate permission and supervision from a parent or guardian.

8. Changes to this policy

We may update this Privacy Policy as the platform or applicable requirements change. The updated version will be posted on this page with a revised date.

9. Contact

For privacy questions, account deletion or data requests, contact Kabotech DataHub on WhatsApp at 0707 171 7107.

Important: Please review this policy against the app's actual data collection, analytics, SDKs and provider arrangements before publishing it as the final Google Play privacy policy.